The Emergency Unit at Ky Hoa Medical Center operates during working hours, ready to receive and handle cases requiring urgent medical intervention. Our doctors and nurses are specially trained in cardiopulmonary resuscitation, trauma management and stabilizing patients before transfer when necessary.
What the Emergency Unit handles
- Traffic accidents, falls, and injuries to the head and limbs
- Open bleeding wounds requiring hemostasis, wound cleaning and suturing
- Food poisoning, drug poisoning or chemical poisoning
- Sudden shortness of breath, severe chest pain, transient loss of consciousness
- Severe allergic reactions and anaphylactic shock requiring emergency care
- Burns and suspected fractures requiring initial assessment and immobilization
When to come to the Emergency Unit
- Obvious injury after an accident or a hard fall
- Deep wounds with bleeding that cannot be stopped after 10 minutes of manual pressure
- Chest pain, shortness of breath or sudden loss of consciousness
- Suspected food or chemical poisoning with severe symptoms
- A whole-body allergic reaction with facial swelling and difficulty breathing
Examination process
- Reception and triage: Nurses quickly assess the level of urgency, measure vital signs and set treatment priorities.
- Initial examination: The doctor examines the patient, determines their condition and applies the necessary emergency measures.
- Supporting investigations: X-rays, laboratory tests or on-site ultrasound are ordered if needed for an accurate diagnosis.
- Treatment and counseling: Performing procedures, providing stabilizing treatment and advising on follow-up or appropriate transfer.
Frequently asked questions
What are the operating hours of the Ky Hoa Emergency Unit? The unit operates during the center’s office hours. Outside these hours, please call the hotline 028.3868.1097 for guidance on first aid or referral to a suitable 24/7 emergency facility.
Which cases require immediate transfer? Life-threatening situations such as myocardial infarction, stroke or severe traumatic brain injury will receive initial treatment from the doctor, who will help arrange transfer to a specialized hospital in the shortest possible time.
Do I need an appointment before coming to the Emergency Unit? No appointment is needed - come directly or call the hotline 028.3868.1097 to let us know in advance so our team can be ready to receive you.
Contact the center to confirm information before your visit.
Contact us via hotline, Zalo or email for guidance on timing and the documents to prepare.




